Contact Us

Before contacting us, please read all instructions on the product page and check out our Policies and FAQ pages. Everything you need to know about the ordering process is within the instructions for each option on a product. Shipping details, bulk codes, and tips can be found through the policies and FAQ pages. Thanks!

Wait time is approximately 10 weeks for orders with non-premade bases. If your order is under 10 weeks, please do not contact us for updates. We have confirmation and then a shipping email when it ships. There are no other updates to give.

We will never give out or sell models or files of any kind. Our models are special to us and we'd like to keep it that way.

You can use the contact form below to email or you can contact us through any of these links:

Discord (Come chat! Best contact. Shipping updates every other week.)  |  Twitter (Shipping updates every other week. No account required to view.)  |  Furaffinity  |  DeviantArt   |  Weasyl

Just want to see where we are on your suit? There is no public base queue!

FURSUIT Queue

Just want to see where we are on your base order?

Check the weekly shipping updates (links above).
Asking us here will get you the same response.